Customer Reviews
What Cabin Owners Say About Us
Real reviews from real cabin owners across Sevier County, Tennessee.
Average rating
Reviews
5-star reviews
Sources
"Hickory Home and Cabin Repair saved the day! Our hot tub went down right before a holiday weekend booking. They came out the same day, diagnosed the problem fast, and had it running before our guests arrived. Absolutely phenomenal service."
Jennifer M.
Cabin Owner – Gatlinburg
Hot Tub Repair · March 2026
"AC stopped working mid-summer. Called Hickory and they were out within a couple hours. Fixed it quickly and the price was very fair. I won't call anyone else for my cabin maintenance needs."
Todd R.
STR Owner – Pigeon Forge
HVAC Repair · February 2026
"I manage several rental properties and Hickory has been a game changer. Their maintenance packages keep everything running smoothly and I don't have to worry about emergency calls nearly as often. Highly recommend!"
Sarah K.
Property Manager – Sevierville
Maintenance Package · January 2026
"Had an electrical issue that was tripping breakers for our guests. Hickory came out next morning, found the issue, and fixed it properly. Very professional and thorough."
Mark & Lisa T.
Cabin Owners – Wears Valley
Electrical Repair · March 2026
"Burst pipe in the crawl space — nightmare scenario. Hickory responded quickly, stopped the damage, and got everything repaired. They kept me updated the whole time. Five stars all around."
Donna H.
STR Owner – Gatlinburg
Plumbing Repair · February 2026
"Third time using Hickory now. Every single time they show up on time, do great work, and don't overcharge. When you have rental cabins, having a reliable repair company is gold — these guys are it."
Chris P.
Cabin Owner – Pigeon Forge
Hot Tub Repair · January 2026
"Had a mini-split that needed replacing. They gave me a fair quote, explained all my options, and installed it cleanly and efficiently. My guests love the new unit. Couldn't be happier."
Amy W.
Property Owner – Sevierville
HVAC Services · March 2026
"Signed up for their maintenance package and the peace of mind alone is worth it. They caught a minor plumbing issue during a routine check before it became a big problem. These guys know what they're doing."
Brian F.
STR Owner – Wears Valley
Maintenance Package · February 2026
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